Anglicare uses Ribbon and Switch Connect for voice consolidation and Path for Microsoft Teams deployment

Anglicare uses Ribbon and Switch Connect for voice consolidation and Path for Microsoft Teams deployment

COMPANY NEWS: Main senior care supplier modernizes communications techniques with Ribbon’s industry-leading Session Border Controllers (SBCs).

Ribbon Communications Inc.a world supplier of real-time communications expertise and optical IP networking options to most of the world’s largest service suppliers, enterprises and significant infrastructure operators to modernize and defend their networks, immediately introduced that the principle supplier of aged care, housing and neighborhood companies Anglicare Sydney chosen Ribbon’s Edge of Session Edge Controller Software Edition and Ribbon 2000 Session Border Controller to supply safe name connectivity for its contact centre, places of work and senior/retirement residences in New South Wales.

“Ribbon’s resolution has significantly simplified the deployment of connectivity and safety companies for our new communications atmosphere, which incorporates leveraging the calling capabilities of Microsoft Groups,” stated Hamish Maple, IT Enterprise Architect, Anglicare Sydney. “Having a contemporary, state-of-the-art communications atmosphere is a key a part of our IT technique that permits us to serve our prospects, workers and volunteers extra simply, persistently and comprehensively.”

Anglicare’s earlier name atmosphere was complicated, involving name middle assets and a number of PBX, SIP and ISDN applied sciences that had supported the enterprise over an extended interval. The group wanted to centralize voice companies and consolidate the expertise atmosphere of twenty-four main websites and its name middle, in addition to present a calling resolution for PSTN companies which had been being decommissioned on an outdated ISDN community for residential calls. Website-by-site deployment enabled seamless interoperability between outdated and new techniques, maintaining the group’s communications up and working always.

The rollout was undertaken as a part of an enterprise-wide rollout of Consolidated Voice Providers and a deliberate migration to Microsoft Groups for Enterprise Providers, with distribution and consulting companies offered by SwitchConnect.

“Anglicare Sydney is acknowledged as one among Australia’s main neighborhood service companies and supplies important companies to neighborhood members in lots of components of New South Wales, notably within the space of ​​youngster care. the aged. We’re delighted to have the ability to play an element in serving to Anglicare modernize its communications infrastructure and be a part of a extremely safe and dependable communications system to attach residents, relations, workers and assist groups throughout Anglicare,” stated Manny Christophidis, Director of Channels, Asia-Pacific, Ribbon Communications.

“Change Join focuses on main very complicated deployments of voice companies, typically with prospects managing a sophisticated mixture of legacy applied sciences and newer cloud and unified communications applied sciences. By working with Ribbon, we’ve got been in a position to assist Anglicare Sydney obtain a state-of-the-art communications system throughout New South Wales,” added Rowan Milne, Managing Director of Change Join.

In regards to the Ribbon
Ribbon Communications (Nasdaq: RBBN) supplies communications software program, IP and optical networking options to service suppliers, enterprises and significant infrastructure sectors globally. We’re deeply dedicated to our prospects, serving to them modernize their networks to enhance their aggressive positioning and enterprise leads to immediately’s clever, always-on, data-hungry world. Our portfolio of progressive, end-to-end options ship unparalleled scalability, efficiency, and agility, together with core-to-edge software program options, cloud-native choices, industry-leading safety and analytics instruments, and IP and optical community options. for 5G. We stay attentive to our commitments when it comes to the atmosphere, society and governance (ESG), by providing an annual report on sustainable growth to our stakeholders. To be taught extra in regards to the ribbon, please go to rbbn.com.

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