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GP phone lines across England with patients told to call 111

Medical practices throughout the nation have suffered telephone service points, reporting traces for hours, with some suggesting a nationwide server problem is responsible.

Practices posted on social media warning sufferers of the issue on Tuesday morning and advising them to name 111 in an emergency.

A type of affected, Taurus Healthcare, based mostly in Herefordshire, tweeted: ‘We’re conscious of a problem with the phone system in lots of medical practices this morning. Engineers will rectify the state of affairs as quickly as doable. Apologies for any inconvenience brought on.”

One other surgeon, Sides Medical Middle in Swinton, Larger Manchester, wrote: ‘Please notice that the telephone supplier for a number of medical practices has a problem which implies we’re unable to reply calls.

“We have now reported this and have been suggested that it’s being mounted.”

Safer GPS

Outages have additionally been reported at surgical procedures in Yorkshire, Warwickshire, Northamptonshire and the Residence Counties.

Within the Bradford and Leeds areas, GP surgical procedures suffered from technical points with their phone traces.

The Sherburn Group Observe close to Leeds notified its sufferers on Tuesday morning by way of social media, writing: ‘We’re having technical points with our telephones this morning – sorry if you’re attempting to succeed in us.

“We’re working to get issues again up and operating as rapidly as doable.

Please wait with us.

Whereas Bradford District Craven Well being & Care Partnership stated phone points at GP surgical procedures in Bradford and Craven have been making it tough for sufferers to name for appointments, however work was underway to get the system again up and operating. stroll as quickly as doable.

By midday, the partnership stated telephone traces within the space had been restored.

Built-in Care Northamptonshire, the physique liable for NHS providers within the county, tweeted this morning: ‘Some GP surgical procedures are having points with their telephone traces that are linked to a nationwide problem. “

A spokesperson for the Northamptonshire Built-in Care Board stated 13 practices within the space have been affected.

“Engineers have been working to resolve the difficulty at this time and we are able to affirm that every one traces are actually operational once more,” they added.

Frimley Well being and Care, a partnership of well being and care organizations in elements of Berkshire, Buckinghamshire, Hampshire and Surrey, stated some normal surgical procedure phone methods within the space have been briefly unavailable.

And in Hertfordshire, the Lodge Well being Partnership in St Albans reported on Tuesday that it was ‘having laptop issues affecting our phone traces’ within the morning and requested sufferers to contact the follow on-line.

I understands that the NHS is continuous to overview the matter.

It comes as docs have warned of a ‘scorching winter’ for sufferers and surgical procedures as Shortages of general practitioners, elevated demand for appointments, winter pressures and vaccination applications mix pushing general medicine to the edge of the abyss.


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