InteractiveTel acquires the assets of VoIP provider TruMobility

InteractiveTel acquires the assets of VoIP provider TruMobility

InteractiveTel acquires the belongings of VoIP supplier TruMobility

“Rising our buyer base is a part of our accelerated progress plan to attain our purpose of enhancing the shopper expertise and altering shopper notion within the automotive business.”

InteractiveTela number one supplier of AI-based communication and buyer interplay analytics companies, in the present day introduced the acquisition of the belongings of TruMobility, an enterprise VoIP service supplier providing bundled and built-in hosted VoIP companies to small companies. Phrases of the transaction weren’t disclosed.

As a part of the asset acquisition, which closed on August 26, InteractiveTel acquired TruMobility’s enterprise prospects, giving them entry to InteractiveTel’s market-leading TotalCX buyer expertise intelligence platform. sector, and the SenseiCX name efficiency coaching answer.

“Clients will take pleasure in an distinctive expertise and can have entry to services and products unique to InteractiveTel,” stated InteractiveTel CEO Gary Graves. “Rising our buyer base is a part of our accelerated progress plan to attain our purpose of enhancing the shopper expertise and altering shopper notion within the automotive business.”

InteractivelTel additionally acquired TruMobility’s contract with a world-class information middle in Seattle, which was created to serve TruMobility prospects and is one other enlargement level for West Coast protection. Moreover, members of the TruMobility staff have joined InteractiveTel, bringing invaluable telecommunications experience and expertise.

TruMoblity was established in 2009 as a enterprise VoIP service supplier. Uniquely, the corporate was the one business-to-business supplier in the US to mix hosted VoIP with nationwide cellular service and a primary small cell-based personal mobile community.

InteractiveTel’s award-winning TotalCX Buyer Expertise answer suite combines AI and automation with the ability of individuals to assist auto dealerships speed up decision-making, leading to higher service, quicker gross sales and extra glad prospects. TotalCX’s end-to-end gross sales and repair intelligence engine works with any on-premises or cloud-based cellphone system, together with InteractiveTel’s Hosted PBX.

About TruMobility

Based in 2009, TruMobility has developed a enterprise communication answer that dramatically reduces communication prices to extend cellular productiveness and get rid of protection gaps to enhance workplace name high quality. Our know-how permits prospects to “marry” cellphones with our hosted VoIP cellphone system. We’re the one business-to-business provider in the US to mix hosted VoIP with Nationwide Cell and a primary personal mobile community primarily based on small cells. For extra data, go to http://www.trumobility.com.

About InteractiveTel

Based in 2008, InteractiveTel is an innovator and chief in cloud-based buyer interplay analytics, name monitoring and communication options. InteractiveTel’s proprietary TotalCX buyer expertise platform combines synthetic intelligence and automation know-how with the ability of individuals to extend gross sales, service and profitability for organizations of all sizes and in all industries. InteractiveTel’s proprietary know-how captures and analyzes voice and textual content communications in actual time, mechanically alerting stakeholders to speed up decision-making that improves buyer expertise and enterprise outcomes. InteractiveTel’s patented AI-powered name monitoring and dialog analytics answer works with any on-premises or cloud-based cellphone system, together with the corporate’s award-winning Hosted PBX, enabling organizations to scale extra simply and collaborate extra successfully. InteractiveTel’s options are utilized by greater than 4,000 firms, from startups to Fortune 500 firms. For extra data, go to https://interactivetel.com/.

Media contacts:

Leez Might

Operational Advertising Supervisor

InteractiveTel

(623) 385-9891

[email protected]

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