“I’m really honored to obtain the 2022 Unified Communications Excellence Award from INTERNET TELEPHONY Journal. I’m so happy with the modern, customer-focused crew that developed – and continues to enhance – such an impactful product for companies,” mentioned Gary Graves, CEO of InteractiveTel.
December 12, 2022
InteractiveTela number one supplier of AI-powered communication and buyer interplay analytics companies, introduced at the moment that TMCa world built-in media firm, has named TotalCX because the recipient of the 2022 Unified Communications Excellence Award introduced by TMC’s Magazine INTERNET TELEPHONY.
InteractiveTel’s award-winning TotalCX Buyer Expertise answer suite combines AI and automation with the ability of individuals to assist auto dealerships speed up decision-making, leading to higher service, sooner gross sales and extra glad clients. TotalCX’s end-to-end gross sales and repair intelligence engine works with any on-premises or cloud-based cellphone system, together with InteractiveTel’s Hosted PBX.
“I’m really honored to obtain the 2022 Unified Communications Excellence Award from INTERNET TELEPHONY Journal. I’m so happy with the modern, customer-focused crew that developed – and continues to enhance – such an impactful product for companies,” mentioned Gary Graves, CEO of InteractiveTel. “Our objective is to proceed to create buyer expertise options which can be a primary within the automotive business and to launch our options in different verticals quickly.”
“Every year, I’m amazed by the innovation and high quality represented on the checklist of winners of the Unified Communications Excellence Award. And I’m so impressed with InteractiveTel’s dedication to assembly actual market wants,” mentioned Wealthy Tehrani, CEO of TMC, “It is inspiring to see such a dedication to excellence, and I look ahead to seeing InteractiveTel’s future improvements.”
Based in 2008, InteractiveTel is an innovator and chief in cloud-based buyer interplay analytics, name monitoring and communication options. InteractiveTel’s proprietary TotalCX buyer expertise platform combines synthetic intelligence and automation know-how with the ability of individuals to extend gross sales, service and profitability for organizations of all sizes and in all industries. InteractiveTel’s proprietary know-how captures and analyzes voice and textual content communications in actual time, mechanically alerting stakeholders to speed up decision-making that improves buyer expertise and enterprise outcomes. InteractiveTel’s patented AI-powered name monitoring and dialog analytics answer works with any on-premises or cloud-based cellphone system, together with the corporate’s award-winning Hosted PBX, enabling organizations to scale extra simply and collaborate extra successfully. InteractiveTel’s options are utilized by greater than 4,000 corporations, from startups to Fortune 500 corporations. For extra info, go to https://interactivetel.com/.
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Contact Interactive Tel:
Operational Advertising and marketing Supervisor
Senior Advertising and marketing Supervisor
203-852-6800, ext. 170
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